Dispatcher
Baltimore, MD Temporary $24.00 - $28.00/hr Onsite

Job Description

Ultimate Staffing is partnering with a reputable company to hire a skilled Dispatcher. This company is known for its fast-paced environment, strong customer commitment, and high-quality service offerings.

We are seeking an organized and customer-focused professional who excels in communication, problem-solving, and multitasking. Experience with Service Fusion or similar dispatching software is strongly preferred.

Schedule: Mon-Fri, 8:30 AM - 6:00 PM
Pay: $24-$28/hr (based on experience)
Employment Type: Full-Time

  • Schedule service appointments, technician routes, and parts pickups.
  • Monitor and manage daily service routes to maintain workflow efficiency.
  • Relay accurate and timely information between technicians and customers.
  • Provide high-level customer service by responding to inquiries and maintaining clear communication.
  • Follow up on part orders; schedule job completion once parts arrive.
  • Assist in coordinating workloads and adjusting schedules as needed throughout the day.
  • Ensure continuity of service operations in a fast-paced environment.

Requirements

  • Ability to read, write, and communicate effectively in English.
  • Strong communication skills (written & verbal) with a professional, customer-centered approach.
  • Basic computer proficiency; experience with Service Fusion is a plus.
  • Dependability, punctuality, and strong attention to detail.
  • Ability to multitask and remain calm under frequent pressure.
  • Excellent judgment, problem-solving, and analytical skills.
  • Strong organizational and time-management abilities.
  • Positive attitude and team-oriented mindset.
  • Self-motivated with the ability to work independently.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Job Reference: JN -022026-414962